Jimmy & Joe’s Pizzeria
Jimmy & Joe’s Pizzeria: Serious Slices, Quality Customer Service
By Molly Smith
With 15 years working for national chain restaurants and another 10 in the food distribution industry under his belt, Terry Black knows a thing or two about running a restaurant. While his daughter Amy was earning her business degree in college, it was only natural that they spoke about opening a restaurant together. During those talks, the concept of Jimmy & Joe’s Pizzeria was born, and in 2006 the father-daughter duo opened their first restaurant. Today there are three locations — our newest in Ahwatukee at 4747 East Elliot Road, our newly remodeled location at 4040 West Ray Road in Chandler, and last but not least 1960 West Baseline Road in Mesa.
Quality — from food to customer service — is a common thread at Jimmy & Joe’s. “We use premium meat toppings, high-quality Wisconsin cheese, and sausage and meatballs from Chicago,” Terry says. “We don’t cut corners on our products, and all our toppings are gluten-free.”
In addition to quality, quantity is a big theme at Jimmy & Joe’s — and we mean big. The enormous “Serious Slice” has garnered a lot of attention for the restaurant, as has the huge 24-inch pizza — a rare find among local pizza joints. “We’re also known for our specialty pizzas. Just try one, and you’ll be sold on us forever,” Terry says. The Chicken Pesto, White Pizza, Carnivore and the Popeye are among the hearty selections of specialty pizzas.
Jimmy & Joe’s wings, made with the popular Joe’s sauce which is sold by the bottle, are another menu feature, along with gluten-free options, salads, calzones, specialty sandwiches and even a few lower calorie items.
Beyond big plates of delicious pizzeria delights, Jimmy & Joe’s is serious about giving their customers a complete experience. “We have really good pizza, a great environment, and quality, valued menu items,” Terry says. But the experience isn’t complete without proper customer service. “I ask our employees to treat our customers as if they are signing their paychecks. When we give our customers a little extra love, they are more likely to come back.” Terry and Amy have developed a customer service motto of: Look at me, smile at me, talk to me, and thank me.
Beyond giving their customers that extra attention, Terry and Amy feel strongly about creating a real neighborhood pizzeria atmosphere at Jimmy & Joe’s. A big part of integrating into the community, according to Terry, is giving back to it. “We do a lot of fundraisers and are very involved with schools and church organizations,” he says. “It’s not about how much money I can make. It’s about giving it back to the community, serving a good product and making our customers happy.”
If you have yet to try Jimmy & Joe’s Pizzeria, Sunday Specials are a great time to receive added value — two 12-inch pizzas for just $10.95! Loyal customers swear by the rewards program, which is free to join and offers members free stuff. So what are you waiting for? Stop in for a slice or visit www.jimmyandjoes.com for hours and a complete menu.
For more information about Jimmy & Joe’s Pizzeria visit jimmyandjoes.com.
JIMMY & JOE’S PIZZERIA
Mesa
1960 W. Baseline Rd.
Mesa, AZ 85202
480.398.4848
Chandler
4040 W. Ray Rd.
Chandler, AZ 85226
480.963.6633
